Resident Frequently Asked Questions

We are a professional, knowledgeable, and courteous property management company. We work very hard to provide the highest quality resident services you'll ever experience.
 

• We use professional vendors (painters, handymen, plumbers, carpet cleaners, etc) to ensure that your unit is in good condition. We inspect the work performed to ensure that everything is ready before you move in.
• We are available 24 hours a day to handle emergency maintenance repairs.
• We provide detailed Move-in and Move-out Inventory forms for proper documentation of the condition of your rental.
• All deposits that are retained by us are kept in a FDIC insured bank.
• When you sign your lease, you have a meeting with your property manager to go over all parts of the lease to help ensure that everyone is aware of their responsibilities under the lease.
• All our property managers are licensed real estate professionals according to state requirements.

Check out our application guidelines to be sure you qualify, then complete our application form and submit it to us along with the application fee for the home you want. We'll process it and let you know the results.

Yes, for most of our properties you will sign a 12 month lease that covers our responsibilities to each other throughout our tenancy. We will go over each part of the lease to ensure you understand it. After your application is accepted, your deposit is received, and your lease is signed, we'll hand you the keys to your home!

Once you have picked one of our great rental properties to apply for, please print and fill out the application located under the Resources tab.  Start by reading & signing the policy page so you'll know what we're looking for such as:

• Application must be signed
• You must meet Show Appeal Realty Home Invest Property Management approval of the following in order for your application to be considered. All occupants over the age of eighteen (18) must complete an application and submit an application fee. All adult
  occupants will be signers on the lease. There are no exceptions to this.
• Married couples and related residents over the age of 18 may combine income. Unrelated applicants must submit separate applications and each qualify on their own.
• Must completely fill out application, put N/A in areas where not applicable
• Credit will be checked through Background Info USA. Credit and Personal references may be contacted. Previous evictions, unpaid judgments and unpaid rents will not be accepted.
• You must have verifiable income in the amount of three times the monthly rent for a minimum of one year.
• Current and previous Landlords/Mortgage Holders may be contacted
• The number of occupants may not exceed two (2) persons per bedroom plus one additional person.
• Pay application fee for each applicant over 18 years of age
• Not all property owners will accept pets. Please contact our office for pet requirements on specific properties.
  Minimum pet deposit is a non refundable $250.00. Not applicable to service animals.

In order to be considered for a property for lease, you must complete and sign our Lease Application, submit it to our office or to a leasing agent with this document (fully signed), an enlarged legible copy of your Driver’s License or other photo ID and a $40.00 non-refundable application fee per adult payable in certified funds to HomeInvest. No application will be processed without these items.

Within 48 hours of notification of my approval, you will be required to:
1. Execute Show Appeal Home Invest Property Management’s Lease Agreement and associated addendums
2. Pay any and all additional security deposits in certified funds.

All properties are offered subject to the Federal Fair Housing Act which makes it illegal to advertise any preference, limitation, or discrimination based on race, color, religion, sex, country of national origin, handicap, or familial status.

When you come across a maintenance problem, please place an online maintenance request under the Tenants tab.  Please be very specific about what the problem is so we can send out the right vendor the first time (i.e., CORRECT – the right front burner on the stove does not work; INCORRECT – the stove is not working).  We understand that non-working items can be a headache to deal with so we will make every effort to address your concern as quickly as possible. Management will contact a vendor as directed by the owner. You will be contacted by the vendor for an appointment time.

Yes, the security deposit will be refundable upon an acceptable move out inspection.  Upon your move in, you will be given a move in inspection form – available under the Resources tab too. Please take the time to go over this and make any notes or comments being as detailed as possible. As per Lines 274-275, you must return this form within 5 days of your move in. This form is important as it will accompany our inspection and assist us in determining your security deposit
refund.